Frequently Asked Questions
The Basics
Where is the library? What are the library's hours? Is the library open to the public? Who can borrow library materials? Who can assist me in using the library? How can I find out what the library owns? How can I get a book or journal article that the library does not own? What do I do if can't locate an item that should be available? How can I contact the library or staff members? Where are the closest restrooms? Does the library have a "lost and found" area? Can the school's paging system be heard in the library? How can I get a message to someone who is using the library? How do I recommend a book for library purchase?
Computers
Equipment
Collection
Computer workstations
Printers
IUCAT
Audiovisual materials
Laptops
Photocopiers
Electronic resources
Archives, RareBooks
Email & Software
Audiovisual equipment
Books
Reserves
Other
Journals
Reference
Circulation
Computer Workstations Where are the library's computers?
Laptops Does the library have laptop computer hookups? Does the library have wireless laptop functionality?
Email & Software Where can I access my email account or do word processing?
Return to TOP
Printers Is there a printer in the library? Where do I pick up documents I print from my laptop?
Photocopiers Does the library have photocopiers? How much do photocopies cost and how do I pay for them? Where can I get help with using the photocopier? Who is responsible for loading toner and paper into the photocopiers? How can I put more money on my OneCard? Where can I get a OneCard or a replacement?
AV Is there equipment in the library for me to use audiovisual materials? Does the library have light boxes for viewing slides?
Other Does the library have a typewriter patrons can use? Where is the closest telephone I can use?
IUCAT What is IUCAT? What is "My Account"? Where can I access IUCAT in the library? Can I search IUCAT from home? How can I learn to use IUCAT? What does "Bindery" mean in IUCAT? What does "In process" mean in IUCAT? What does "On order" mean in IUCAT? What does it "Stacks" mean in IUCAT? What does "Reserves" mean in IUCAT? What does "Rare books" mean in IUCAT? What does "Reference" mean in IUCAT? What does "Theses" mean in IUCAT? What does it mean when the due date for a journal issue/volume is NEVER? Will IUCAT tell me where a book is shelved? Will IUCAT tell me where a journal is shelved?
Electronic Resources How do I search the dental literature electronically? Does the library have access to full-text journal articles? Does the library have access to full-text textbooks? Does the library have access to full-text pharmaceutical information? Can I download or email search results from the library's computer workstations? Can I access electronic resources outside of the library? Why can't I access some of the electronic journals that my colleagues can at the IU Bloomington campus?
Books Where are the library's books located? How long may I borrow books from the stacks?
Journals Where are the library's journals located? Are current journal issues shelved separately? Can I retrieve a journal that is at the bindery? Are there electronic resources for finding journal abbreviations? Are there print resources for finding journal abbreviations? Can journals be borrowed and for how long? Are there any journals that do not circulate?
Other publications Where is the library's thesis collection? Does the library subscribe to any newspapers?
Audiovisual Does the library have audiovisual materials? How long may I borrow audiovisual materials?
Reserves How do faculty members arrange for materials to be placed on Reserve? How long may I borrow Reserve materials? Can I take Reserve materials out of the library?
Reference Where is the library's Reference section? Can I borrow Reference books?
Archives and Rare Books Where can I find the library's Archives and Rare Books collections?
Borrower's cards Where do I get a library card? Who can get a library card? Can I use my IUPUI OneCard to borrow materials? Can School of Dentistry faculty, staff and students have their IUSD Library card transferred onto their OneCard? Can I use my IUSD library card at other campus libraries? What can I borrow with my library card?
Policies, procedures Do I always need to present my library card when I borrow materials? How long may I borrow books from the stacks? Can journals be borrowed and for how long? Are there any journals that do not circulate? Can I retrieve a journal that is at the bindery? Can I borrow Reference books? How long may I borrow audiovisual materials? How long may I borrow Reserve materials? Can I take Reserve materials out of the library? How do I know if a title is checked out? What can I do if a title I want is checked out? Who can borrow an IUSD thesis and for how long? Can I borrow items from the Rare Books and Archives collections? Do you charge fines for overdue materials? Do I need to present a library card when I return materials?
Renewals Can I renew items that I have checked out? Can I renew Reserve materials? How many times can I renew materials? How do I request a renewal?
Holds Can I reserve material that is currently being borrowed? Can I place a hold on Reserve materials?
Notices Will I be notified when an item I borrowed is overdue? Why would I receive a bill from the library?
Library Services
Interlibrary Loan How do I request an Interlibrary Loan? How do I know when my Interlibrary Loan request has arrived? Is there a limit on the number of items I can borrow through Interlibrary Loan? Where do I pick up materials I borrow through Interlibrary Loan? Do I need to show my library card when I pick up a book or article I ordered through Interlibrary Loan? How long can I keep books I obtain through Interlibrary Loan? Do I have to return articles I obtain through Interlibrary Loan?
Literature Searches Does the library offer a Literature Search service?
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